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Label printer setup and the Brother "media doesn't match" error

Set up Rollo, Brother, and Dymo label printers — and fix the common Brother error.

Vinty prints to thermal label printers (Rollo, Brother QL, Dymo LabelWriter) and to regular printers for Avery/cardstock sheets. Set the matching label size in Settings → Labels.

Brother "the media installed does not match the one selected": the DK roll loaded must match the size in the Windows driver. Set it in BOTH Printing Preferences and Printer properties → Advanced → Printing Defaults (the print job follows Printing Defaults, not Preferences). A non-genuine/refill roll can throw the same error because the printer can't read the roll's sensor — a genuine Brother roll clears it.

Dymo prints from a computer, not the iPad. Rollo and Brother can print from an iPad via AirPrint.

Last updated June 25, 2026

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